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A Stone Shower in Severna Park, MD, Looks Beautiful Thanks to Our Stone Cleaning Process

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March 13, 2024

Natural stone surfaces are beautiful and stylish, ideal for any area in the home. However, they are susceptible to damage and can become dull and unappealing without proper care. In many cases, professional help is required to restore long-term damage caused by day-to-day wear or improper cleaning methods.

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Our client in Severna Park, MD, contacted us because she wanted to revamp her stone shower. It was a beautiful surface with a pebble stone floor, but the owner was unhappy because it looked dull and unappealing. After deciding to look for professional assistance, she went online and searched for stone cleaning services in Severna Park, Maryland, and found Sir Grout Annapolis at the top of Google's results.

She visited our user-friendly website and was happy to find all the information she needed. She read a few of our blogs and browsed our picture gallery, which gave her the confidence to call us.

One of our friendly representatives listened to her concerns and assured her we could help. Our representative scheduled a free in-home inspection at her convenience, explaining that someone from our team would visit her home, assess the situation, offer a solution, and provide a quote.

As always, we arrived on time, in uniform, and in our Sir Grout vehicle on the inspection day. We quickly assessed the issues in her shower and noticed the stone surface was in poor condition. The caulking in the seams was damaged and the grout wasn't adequately sealed, contributing to the staining, discoloration, and decay.

After discussing our assessment of the shower with the owner, we suggested the best solution to fix the problems and restore the surface. We recommended our stone cleaning services using Sir Grout's proprietary products because they are the safest, most advanced products on the market. We told her we would properly address the damage, color seal the grout to revamp its color, and ensure the surface would look like new again.

We gave her a no-obligation quote detailing the work we would perform. She was pleased with the reasonable quote and immediately requested to schedule the job on a future date and time that was convenient for her.

We returned to our client's house on the appointed day and time, ready to restore the surface. After preparing the area with clear plastic and masking tape to ensure it was protected while we worked, we set up our equipment and began our multi-step process, letting the homeowner know we were available to answer any questions she might have.

First, we deep-cleaned the surface using our stone-safe exclusive cleaner. We explained to the client that our product uses high-quality ingredients that wouldn't leave a residue or damage the surface.

Next, we used a vapor steam cleaner to remove embedded dirt and kill mold spores. When the surface was spotless, we repaired the grout to ensure a beautiful, consistent appearance.

For the following step, we removed the damaged caulking in the seams and replaced it with a resilient epoxy solution. Unlike common mixtures, this product isn't porous and can withstand day-to-day wear. It's ideal for showers because it's waterproof and resistant to stains, mold, and mildew.

Finally, we sealed the grout lines on the walls with our flagship sealant, ColorSeal, a high-quality product that protects against dirt, water, stains, and other damage. In addition, it reduces wear and tear, making it easier for the homeowner to maintain.

During our free assessment, we explained to the client that our ColorSeal stands out because it gives grout a uniform color and a completely revitalized appearance, improving the surface tenfold. In addition, our large variety of colors almost always ensures we have a color to match the original color of the grout, or many homeowners choose to change it to give a new look to their surfaces.

After cleaning up, we met with our client and showed her the results. The owner loved the renewed appearance of the shower and said our work had exceeded her expectations. She was very happy with the outcome and promised to recommend our services to family and friends with any hard surface-related issues like hers. She also mentioned she would leave a five-star review on Google to ensure others knew about Sir Grout's outstanding products and services.

Before leaving, we gave the homeowner some recommendations and helpful tips for maintaining her restored shower. We suggested a weekly cleaning routine using pH-neutral and soap-free cleaners like Sir Grout's Natural Hard Surface Cleaner. We told her it delivers remarkable results, and because it's non-toxic, it won't harm anyone in her household, including pets.

We also suggested she avoid using soap-based products or substances with acidic properties because they contain harsh chemicals that damage the stone surface and leave a residue that often seeps into the grout, causing discoloration, staining, and other issues.

Since mold and mildew are a potential threat in damp environments, we emphasized the importance of taking measures to help prevent their growth. We suggested keeping the area well-lit when possible, providing a source of fresh air, and drying the surfaces with a squeegee, towel, or terry cloth.

Ready to bring back the beauty to your natural stone surface? Your local Sir Grout Annapolis team has the expertise to clean and restore all the hard surfaces in your home to like-new conditions and make future maintenance less hassle. Contact us today by calling (443) 775-8000 or by using our online scheduling option to schedule a free quote.
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